Head of Applications Manufacturing And Supply Chain

Mission/Purpose of the Job (one or two sentences that sum up the reason the job is needed):

The Head of Product - Manufacturing & Supply Chain oversees the IS Product organisation within the Manufacturing & Supply Chain functional domain, ensuring it maximises Business value by leading the delivery of useful and robust customer/Business-facing solutions and services. They act as a senior Leadership interface between Products and the Business community, ensuring Product roadmaps are aligned with the Business’s strategic objectives and priorities. They have overall accountability for the performance of their Product organisation, including delivery performance and talent management.

Talent Framework Detail. (the Talent Framework consists of a common set of 5 competencies that apply to all employees and are those that have been identified as most critical to drive success. The competences are translated into behaviours expected at each level. Please use the JD template with the appropriate Talent Framework level that applies to this position ie Individual Contributor, Team Leader, Business Leader, Global Leader. This template is for Talent Framework level - Team Leader.):

Talent Framework level = Global Leader

Drive Customer Success

Sets the strategic direction to create a customer focused environment. Drives a sense of urgency throughout the organization of the importance of ownership with accountability to. meet current and future customer needs. Establishes respectful alliances or partnerships with key customers, taking a long term and broader view on how to drive customer value. Facilitates the development of new products and services to benefit current customers, as well as to expand the customer base.

Improve Business Results

Uses broad knowledge and insights of the industry and global economic drivers to create a vision and provide purpose and direction to the business. Fosters an inclusive culture that nurtures and rewards creativity and innovation. Drives and supports the use of the latest digital technologies with the potential to improve results. Models the can-do attitude and cultivates a resilient organization.

Lead Myself

Embraces challenges, persists through obstacles and models growth mindset. Shapes the culture that supports personal development, wellbeing and growth by actively fostering feedback and coaching. Stays curious and recognizes the impact of own leadership style. Aware of the wider impact of bias in decision making and actively seeks to minimize them. Acts as a steward or ambassador to internal and external stakeholders and cultivates a global and diverse network of contacts that help shape the future of the industry.

Focus on Team Success

Establishes and promotes a culture of collaboration and team work. Embeds diversity and inclusion in the organization, and creates the environment for diverse views to spur creativity and create value. Actively coaches others, and ensures talent needs are aligned with current and future business needs. Empowers people by communicating the broader purpose and importance of the work while ensuring people feel their contributions are valued.

Commit to a Sustainability Mindset

Acts with integrity and role models conducting business in an ethical manner, safeguarding the organization´s reputation. Fosters a culture of inclusion and reinforces the Atlas Copco values, holding people accountable to Business Code of Practice. Champions safety and well being as a top priority and actively contributes to our positive impact on society and the environment.

Main Responsibilities (Give 6 to 8 main areas of work. State what is to be done –to what - the end result e.g. Develop, agree and implement detailed sales plans to increase market share in Europe):

• Acts as a senior IS interface into Business leadership, partnering with senior stakeholders to shape high-level Business needs and their implications on Manufacturing & Supply Chain technologies.
• Accountable for defining a Manufacturing & Supply Chain Product Stream technology strategy and roadmap to align with wider Business goals and priorities; steering individual Product roadmaps as required.
• Oversees the performance of the Manufacturing & Supply Chain Product organisation (encompassing Engineering, Manufacturing, Planning, Quality, Procurement, Logistics, Warehouse Management, etc.); ensuring the timely delivery of Product roadmaps and the launch of valuable, robust, and secure solutions into the Business.
• Accountable for the Product Stream interface into the Portfolio function, ensuring new Portfolio items are qualified and delivered according to broader IS strategies and Business ambitions.
• Oversees the Product Managers in interlocking with Business Application Owners, aligning their application roadmaps against the overall vision and direction of the Product Stream.
• Accountable for effective security, compliance, and risk management across the Manufacturing & Supply Chain Product Stream, in line with enterprise guardrails and standards.
• Acts as a senior escalation point for Product Managers, Product Owners, and other Business/IS stakeholders in relation to Product Stream performance.  
• Oversees a community of Solution Architects in shaping cross-Product solutions, ensuring major inter-Product dependencies to deliver larger, integration solutions.
• Fosters a continuous improvement culture within the Product Stream, guiding Product Managers and wider Product teams to make meaningful improvements in overall Product performance.

Skills / Knowledge / Experience

• Comprehensive experience managing IT delivery from requirements elicitation to code deployment, demonstrated by significant years relevant industry experience.
• Proven people leader, with track record of successfully improving the performance of an IT department, cultivating talent, and fostering a culture of continuous improvement.
• Evidenced ability to develop and maintain strong partnerships with senior Business stakeholders (C-suite), translating their high-level needs into practical technology solutions.
• Deep expertise across Engineering, Manufacturing, Planning, Logistics, and Procurement functional domains, preferably within an industrial manufacturing / high-tech industry context.
• Expertise in Engineering, Manufacturing, Supply Chain, and other related technologies (e.g., CAD/CAM, SAP ECC Materials Mgmt., SAP ECC Logistics, SAP ECC Inventory Mgmt., Kinaxis, PowerBI).
• Proven track record in shaping valuable, integrated Product strategies and roadmaps, realising tangible benefits for the Business.
• Very strong understanding of managing Product performance measures and metrics, with evidenced ability to improve the performance of multiple Products (e.g., defect rate, downtime, team productivity).
• History of practically applying Agile methodologies and frameworks (e.g., Scrum) within a Product context, with demonstrable experience of upskilling teams in Agile.
• Proficient in conveying complex technology ideas to non-conversant audiences.
• Very strong communication skills and ability to influence senior stakeholders to align on competing priorities.  

Scope of the job (give details of nature and scope of role)

The Head of Product - Manufacturing & Supply Chain is accountable for the overall performance of the Manufacturing & Supply Chain Product organisation. They are a senior interface into Business Leaders, managing the implications of strategic Business needs on the Manufacturing & Supply Chain technology landscape. They are accountable for shaping integrated Product Stream strategies and roadmaps that deliver valuable, high-quality Business-facing solutions and services. They have overall accountable for talent management within the Product Stream.

They oversee an organisation of around ~65 colleagues, of which 6 are direct reports. The Manufacturing & Supply Chain Product Stream Lead reports into the VP of Information Systems.