An employee engagement program is a way through which organizations engage their employees to become emotionally committed to the goals and benefits of the organization. Emotional commitment in this context refers to when employees are really concerned about their work and the success of the company. Their mindset is way beyond having a promotion or getting their paychecks. Instead, they are focused on helping the company achieve its goals.

When an employee is engaged, or when they care about your company, they make use of discretionary effort. This simply means that your retail clerk will pick up the trash from the store floor when you are not looking and it won't be a problem to him/her; your security officer will search any suspicious bag even if it's the last bag on their shift; your computer programmer, should the need arise, will work overtime without being asked. These are just examples of ways in which an employee engagement program works.

There are a lot of benefits to be enjoyed through the use of an employee engagement program. This program is one that benefits the company as well as the employees; it's a win-win situation. So as to have a better understanding of this subject, we have listed some of these benefits below;

EMPLOYEE SATISFACTION

When employees take part in an engagement program, their job satisfaction level increases. They will become totally concerned about the company; they will be interested in making the company a successful place; their commitment and loyalty will be stable. They'll see themselves as an ambassador of the company instead of a mere staff. They'll do everything to support and promote the company's brand, mission, and strategies.

PRODUCTIVITY

Employees that are engaged are often top performers. They will go an extra mile to ensure that the organization or company they work for remains successful. Their motivation increases and their absenteeism decreases, thereby leading to increased levels of productivity. When employees go through an engagement program, they’ll become more efficient and they'll have that drive to succeed and grow with the company.

INNOVATION IN THE WORKPLACE

When employees are engaged, they devout their all into every task given to them. They bring in their interest and passion, which often leads to them coming up with innovative ideas. Highly engaged employees usually feel like they are part of the company so they work tirelessly to come up with new processes, new products, and new services. There's significant overall growth in an organization when the top management and engaged employees combine their forces together.

PROFITABILITY

Companies and organizations with a lot of engaged employees tend to have significant increase in profitability rates. Since engaged employees tend to become more efficient and highly productive, there will be a positive impact on the company's bottom line. Studies have shown that organizations with highly engaged employees make as much as twenty six percent increase in revenue per employee. This is a simple equation that makes perfect sense; the more engaged a company's employees are, the more productive and efficient they'll become, thereby increasing the profit margin and lowering operating costs.